CANCELLATION POLICY

CANCELLATION, RESCHEDULING & NO-SHOW POLICY When you book an appointment, that time is reserved exclusively for you. I am an independent business owner, and your reserved appointment time is part of my livelihood. Whether you attend your appointment or not, my business expenses, bills, and operating costs remain the same. I require at least 48 hours’ notice for all cancellations and rescheduling requests. Cancellations within 48 hours: Any cancellation made within 48 hours of your scheduled appointment will result in a fee of 50% of the scheduled service total. Rescheduling within 48 hours: Rescheduling within the 48-hour window is treated as a cancellation and is subject to the same 50% fee. A new appointment will require payment according to the regular booking policy. No-call, no-shows: Failure to attend your scheduled appointment without notice will result in a charge of 100% of the scheduled service total. Please understand: Once an appointment is booked, that time belongs to you. Last-minute cancellations leave little to no opportunity to offer that time to another client. I cannot guarantee that a canceled appointment will be filled, and I cannot absorb the financial loss of reserved time that goes unused. These policies apply regardless of the reason for cancellation. There are no exceptions. By booking an appointment, you acknowledge and agree to these terms. Thank you for respecting my time, livelihood, and business.